Shipping is free on all standard orders over $35. All orders are shipped from Austin, TX. US domestic shipping takes anywhere between 2 to 5 business days depending on the shipping service you select at checkout. International orders take approximately 2 to 4 weeks depending on your location.

Our return policy extends for the first 30 days after the product is delivered. To be eligible for a return, your item must be unused and in the same condition that you received it. 

Actual colors may vary. This is due to computer monitors displaying colors differently and everyone can see these colors differently. We try extremely hard to ensure our photos are as life-like as possible, but please understand the actual color may vary slightly from your monitor. We cannot guarantee that the color you see accurately portrays the true color of the product.

Lift Down’s mission is to ensure your complete satisfaction with every purchase and to provide you with the best service possible. We are dedicated to providing the highest quality headwear and customer support. All of our products are backed by our commitment to quality, craftsmanship, and efficiency. We only use the highest-quality fabrics, and each hat we offer is subjected to quality control.

Please contact our customer service team if you have any questions:

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